A LOT MORE QUESTIONS
Frequently Asked Questions
How can I place an order?
Simply browse through our collections, choose the product you like, click “Add to Cart,” and proceed to checkout. Fill in your shipping details and complete the payment. You’ll receive a confirmation email once your order is successfully placed.
What payment methods do you accept?
We accept all major payment methods, including credit/debit cards, UPI, net banking, and wallets. All transactions on Goodnewss.in are 100% secure and encrypted for your protection.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available across India, with no extra charge.
How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery takes 3–7 business days depending on your location, and remote or rural areas may take an extra 1–2 days. Shipping is free on all orders. You’ll receive a tracking link once your order is shipped.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to check the status of your delivery at any time.
Can I cancel or change my order after placing it?
Orders can be canceled or modified within 6 hours of placement by contacting our support team. Once your order is processed or shipped, cancellations or modifications are no longer possible.
What is your return and refund policy?
You can request a return within 7 days of delivery for unused items in their original condition and packaging, with tags and labels intact. Items marked “Final sale”, perishable goods and personal care items can’t be returned.
How to return: sign in, go to My Account › Orders, open the delivered order and select Request return. Choose the item(s), a reason, and submit.
Cash on Delivery orders: add your UPI ID or bank details (account number, IFSC, account holder name) in the note so we can send your refund.
Once the item reaches us and passes inspection, your refund is processed within 2–3 business days. If you received a damaged, defective or wrong item, choose that reason and we may offer a replacement where available.
Full details: Return & Refund Policy.
Do you ship internationally?
At the moment, we only deliver within India. We are working on expanding our services internationally in the near future.
How can I contact customer support?
You can reach out to us at nishilta@goodnewss.in or call us at +91 89560 56098 (Mon–Sat, 10 AM – 6 PM). You can also use the contact form for quick assistance.
